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Please complete the form below to receive your reference number and shipping address to our authorised service centre.
Have you checked our FAQs yet?
You may be able to solve your issue without sending your watch away.
Nite Watches Service Center USA1 Page Ave. #148Asheville, N.C.28801
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Please be advised that we can no longer guarantee the repair of 1st Generation models (circular date window). Please see our Warranty FAQ’s for further information including options to part-exchange and upgrade.
Watches shipped to our US Service Centre from outside of the United States of America may be subject to taxes and/or duties levied by the US Customs Office. It is the sole responsibility of the customer to ensure all relevant documents are completed correctly and make payment on all charges.
Nite will refuse to accept any charges applied to items returned to us and it is the sole responsibility of the customer to contact the US Customs Office to settle all outstanding charges. Nite recommend that watches are listed with a value under $200.
Please check that all details are correct. Once you submit this form you will receive an email with your reference number.
Once you receive your reference number please send this with your watch to our returns address making sure that your package is fully covered for loss or damage during transit.
Where available please use the original packaging. Nite International Limited cannot guarantee the return of over-sized boxes.
Nite International Ltd will not accept responsibility for items lost or damaged during transit to our offices.
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