Service & Repair
We are the sole authorised service centre for Nite Watches and can carry out all repairs and services.
Our US and AU based Service Centres are equipped with the latest equipment and only uses genuine Nite Watches parts.
Our service charges are listed below.
A quotation for shipping charges will be provided by email for watches being returned to overseas customers. Please contact email@example.com for further details on this.
All non-warranty repair work is subject to assessment and a quotation will be provided for approval prior to proceeding with a repair.
A full service includes a new battery and re-seal, pressure testing, ultrasonic cleaning of the watch casing, time test and comes with a full 1 year warranty against manufacturer defects.
If once diagnosis has been made you decide not to proceed with the recommended work a return shipping and diagnosis fee may be charged.
Please note we cannot offer a service on any of the 1st generation models. These can be identified by the cicular date window.
To start your return please click on the link below where you will be taken to the account sign in section of the website.
If you already have any account with us then simply login using your credentials. If not, you can quickly create an account with us before completing the returns form.
MX10 $90.00 USD
ICON $90.00 USD
HAWK $90.00 USD
MARQUESS $90.00 USD
ALPHA $110.00 USD
MBS $110.00 USD
MX20/MX30 $110.00 USD
VISION $110.00 USD
CHRONO $110.00 USD
MX40/MX50 $110.00 USD
TX40/TX50 $110.00 USD
ICON AUTOMATIC $220.00 USD
MX10 $120.00 AUD
ICON $120.00 AUD
HAWK $120.00 AUD
MARQUESS $120.00 AUD
ALPHA $135.00 AUD
MBS $135.00 AUD
MX20/MX30 $135.00 AUD
VISION $140.00 AUD
CHRONO $140.00 AUD
MX40/MX50 $140.00 AUD
TX40/TX50 $140.00 AUD
ICON AUTOMATIC $300.00 AUD
If your model is not listed above then please send an email to firstname.lastname@example.org
Our two year warranty covers manufacturing defects, subject to an inspection and assessment of the fault by our service centre.
We guarantee to repair or, where this is not possible, replace a watch as appropriate with the same model or alternative model if a direct replacement is unavailable.
We will action the warranty process as soon as we receive a watch and confirm your purchase.
Normal wear and tear, aging and damage or defects caused by misuse are not covered by the warranty.
Battery replacements and repair work carried out during the term of the warranty period must be completed by an authorised Nite repair centre.
Failure to adhere to this requirement will invalidate your warranty and repair work will be chargeable.
Tritium is a specialist item and should not be removed by an unauthorised Watchmaker.