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Questions

What are your delivery times?

Watches - UK

DHL - 1 to 3 days

Royal Mail Saturday Delivery Guaranteed by 13:00 - Orders must be placed by 13:00 on the Friday before to ensure the same day dispatch

Watches - EU

DHL - 1 to 5 days

Watches - Rest of World

DHL - 3 - 14 days 

When will my order be dispatched?

Orders are typically dispatched within 24-48 hours of receipt.  We are closed on Saturday and Sundays therefore orders placed during this time will be dispatched within 24-48 hours of opening.

When will I receive my tracking number?

All watch orders are shipped using a fully tracked service and we'll email you a link to your tracking information once your package has been shipped from our HQ.

You can also track your orders by logging into 'My Account' and viewing your most recent orders.

Does my package require a signature?

All watch orders require a signature at the shipping address stated on your order.  Due to the nature of the goods this cannot be waived therefore if you do not think you will be available then do get in touch to discuss your options.  DHL offer their 'On Demand' service which provides you with alternative options for delivery.